Define affinity diagram11/11/2023 ![]() The process a group goes through to make an affinity diagram helps the group develop its own system of thought concerning the problem and builds consensus among the members. Does the problem require the involvement and support of a group?.Is the problem uncertain, disorganized, or overwhelming?Ĭomplex issues often feel overwhelming due to their size.If the problem or issue is relatively simple or easy to understand, a cause-and-effect diagram may be more appropriate. Is the problem (or issue) complex and hard to understand?.Use an affinity diagram when you can answer “yes” to all of the following questions: The issues are complex so they have decided to complete an affinity diagram. A number of problems have arisen and the management team, involved with the retail outlets, has met to discuss the problems. In the example, a bakery has recently expanded its business and opened a chain of retail outlets. What does it look like?Ī completed affinity diagram is shown below. The diagram is flexible in its application and is easy to use. Alternatively an improvement team can use the diagram to analyze the common causes of variation in its project. For example, members of a leadership team may use the diagram during strategic planning to organize their thoughts and ideas. A group can use an affinity diagram at any stage where it needs to generate and organize a large amount of information. ![]() The affinity diagram helps a group to develop its own system of thought about a complex issue or problem. Constructing an affinity diagram is a creative process that expresses ideas without quantifying them. The purpose of an affinity diagram is to generate, organize, and consolidate information concerning a product, process, complex issue, or problem. The diagram was created in the 1960s by Kawakita Jiro and is also known as the KJ method. It is one of the seven management tools for planning. Section Menu Affinity diagram What is it?Īn affinity diagram is the organized output from a brainstorming session.
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